Port Douglas Sheraton Grand Mirage Resort

PORT DOUGLAS ROAD 4877, Port Douglas Show map

Overall guest ratings

Good 7.7

based on 1,018 reviews
Top amenities
Outdoor pool Spa and wellness centre 24 hour reception Air conditioning
Good to know
Pleasant hotel grounds Friendly service Rooms in need of an update Hotel could use some updating

Rooms

Check rooms availability

Please choose your check-in and check-out dates in the form below to see available rooms.

Map

Hotel Description

Location
This hotel is situated directly on Four Mile Beach at Port Douglas, between the Great Barrier Reef and the Daintree Rainforest. Port Douglas Markets are approximately 3 km away, whilst the Rainforest Habitat Wildlife Sanctuary is 5 km away and the Great Barrier Reef 34 km away. Cairns International Airport is 67 km from the hotel.
Facilities
The establishment comprises a total of 294 accommodation units. Guests can reach the upper floors by lift. Services such as a safe and currency exchange facilities make for a comfortable stay. Internet access (for a fee) and wireless internet access (for a fee) are available in the public areas. Gastronomic options include a restaurant, a dining area, a cafe and a bar. Guests can buy holiday mementos from the souvenir shop. Shopping facilities are available. A garden is among the features contributing to a pleasant stay. Guests travelling in their own vehicles can make use of the available parking spaces. Additional services include a babysitting service, medical assistance, room service, a laundry and a hairdressing salon. A bicycle hire service gives guests the opportunity to explore the surrounding area independently.
Rooms
All accommodation units feature air conditioning, central heating, a fan and a bathroom. A balcony completes the range of amenities available in most rooms. Each accommodation unit features a double bed or a king-size bed. Extra beds can be requested. A safe and a minibar also feature. A fridge and tea and coffee making equipment are provided as standard. An ironing set is also available to guests. Each accommodation unit offers internet access, a telephone, a TV, a radio and wireless internet access. Slippers are among the comforts offered in the accommodation units. Wheelchair-accessible accommodation units are also bookable. Each of the bathrooms features a shower, a bathtub, a spa bath, a hairdryer and bathrobes.
Sports/Entertainment
The establishment offers an outdoor pool and a children's pool. Sun loungers and parasols offer the ideal way to unwind. A hot tub provides an opportunity for relaxation. The poolside bar serves a selection of refreshing drinks. The establishment offers outdoor sporting options, including tennis, beach volleyball, volleyball and golf, or for a fee, cycling/mountain biking. With sailing and diving, the establishment also has plenty to offer watersports enthusiasts. A gym and yoga, or for a fee, table tennis are among the sport and leisure options available at the establishment. Various wellness options are offered, including a spa, a sauna, a beauty salon and massage treatments. Live music and a kids' club are among the available leisure options. Copyright GIATA 2004 - 2015. Multilingual, powered by www.giata.com for client no. 124199
Meals
Breakfast is bookable as a board option.
Payment
All major credit cards, including American Express, VISA, Diners Club, JCB and MasterCard, are accepted for payment.

Hotel Details

Food & Drink
Hotel bar Restaurant Pool bar
Entertainment
Games room
Cleaning Services
Daily housekeeping Dry cleaning service Ironing facilities
Pool & SPA
Outdoor pool Sauna Spa and wellness centre Jacuzzi Swimming pool Massage Children's pool
Business Facilities
Conference room Audiovisual conference equipment Business services Concierge facilities
Activities
Sightseeing tours Golf-course
Front Desk Services
24 hour reception
Room Facilities
Hairdryer Cable TV Coffee/tea maker Fridge Minibar Bathrobes Radio Kitchenette Air conditioning Telephone No-smoking room Private bathroom TV Ceiling fan Bathroom with shower and bathtub
Miscellaneous
Garden/park Free daily newspapers Babysitter
Property Theme
Business hotel Non-smoking property
Hotel Facilities
Private car parking WiFi in lobby Elevator Air conditioning in public areas Safety deposit boxes at reception Multilingual staff Pets allowed Room service Fitness centre Hotel safe Wheelchair access Car rental Express check-out Health and beauty center Currency exchange Gift shop Wedding services Washing machine Bicycle rental Internet access in hotel Meeting rooms Connecting rooms Lounge area Coach parking Porterage Luggage storage services Car parking (chargeable) Tennis court WiFi (chargeable) Medical services Picnic area Central heating Balcony/Terrace TV Lounge Shuttle services Hair salon
Cancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please check the room conditions when selecting your room above.
Hotel accepted credit cards

Reviews

Summary of 1,018 verified reviews.

  • Location "Located on 4 mile beach which is spectacular", "Beautiful, peaceful environment", "Fantastic location & buildings"
  • Amenities "Resort facilities are outstanding", "Outdoor areas amazing", "Fantastic location & buildings"
  • Service "Stay staff were very friendly and accommodating", "NO laundry facilities"
  • Room "Light switches were worn", "Towels were old and thread bare", "Carpet is old and dirty"
8.4 Pool "Divine lagoon pool", "Superb lagoon pools", "Amazing swimming pools" 6.4 Breakfast "Free buffet breakfasts", "Buffet breakfast good" 4.9 Vibe "Resort is very dated", "Dated/aged appearance of the resort", "Very loud music" 4.8 Bar and Beverages 4 Wellness Area "Couldn't find sauna" 3.7 Value for money "Seafood buffet wasn't worth the money", "Dinner buffet was expensive and very disappointing" 3.7 Food "Dinner buffet was expensive and very disappointing", "V limited vegetarian options" 2.9 WiFi
Pleasant hotel grounds "Outdoor areas amazing", "Excellent grounds and facilities", "Beautiful pool and gardens" Friendly service "Staff were attentive and helpful", "Stay staff were very friendly and accommodating", "Check in staff friendly and helpful"
Rooms in need of an update "Carpet is old and dirty" Hotel could use some updating
  • Location "Located on 4 mile beach which is spectacular", "Beautiful, peaceful environment", "Fantastic location & buildings"
  • Amenities "Exceptional gardens"
  • Room "Light switches were worn", "Towels were old and thread bare", "Carpet was stained and looked dirty"
  • Service "Staff and customer service was impeccable", "NO laundry facilities"
8.6 Pool "Divine lagoon pool", "Superb lagoon pools", "Amazing swimming pools" 6.4 Breakfast "Free buffet breakfasts" 5.1 Vibe "Resort is very dated", "Dated/aged appearance of the resort", "Towels were old and thread bare" 4.8 Bar and Beverages 3.9 Food "Dinner buffet was expensive and very disappointing", "V limited vegetarian options" 3.5 Wellness Area "Couldn't find sauna" 3.3 Value for money "Seafood buffet wasn't worth the money", "Dinner buffet was expensive and very disappointing" 2.6 WiFi
Rooms in need of an update "Carpet is old and dirty" Facilities in need of refurbishment Wellness & sports facilities could be improved Food is a bit overpriced "Dinner buffet was expensive and very disappointing"
  • Location "Located on 4 mile beach which is spectacular", "Beautiful, peaceful environment", "Fantastic location & buildings"
  • Amenities "Superb gardens"
  • Room "Spacious hotel rooms", "Light switches were worn", "Towels were old and thread bare"
  • Service "Staff not entirely helpful", "NO laundry facilities"
8.3 Pool "Divine lagoon pool", "Superb lagoon pools", "Amazing swimming pools" 5.9 Breakfast "Free buffet breakfasts", "Great buffet breakfast" 5.7 Vibe "The largest lobby I have ever seen", "Resort is very dated", "Dated/aged appearance of the resort" 3.6 Value for money "Seafood buffet wasn't worth the money", "Dinner buffet was expensive and very disappointing" 3.4 Food "Dinner buffet was expensive and very disappointing", "V limited vegetarian options" 2.8 WiFi
Friendly service "Staff were attentive and helpful", "Stay staff were very friendly and accommodating", "Check in staff friendly and helpful" Great pool Great location "Located on 4 mile beach which is spectacular", "Beautiful, peaceful environment", "Fantastic location & buildings" Great amenities "Outdoor areas amazing", "Fantastic location & buildings"
  • Service "NO laundry facilities"
  • Room "Light switches were worn", "Towels were old and thread bare", "Carpet is old and dirty"
Pleasant hotel grounds "Outdoor areas amazing", "Excellent grounds and facilities", "Beautiful pool and gardens" Friendly service "Staff were attentive and helpful", "Stay staff were very friendly and accommodating", "Check in staff friendly and helpful"
Rooms in need of an update "Carpet is old and dirty" Hotel could use some updating

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