Mercure Hotel Raphael Wien

Wallgasse 23, Mariahilf, 1060, Vienna Show map

Overall guest ratings

Good 7.6

based on 1,929 reviews
Top amenities
Spa and wellness centre 24 hour reception Air conditioning Private car parking
Good to know
Comfortable beds Bathroom could be optimized Rooms could be cleaner Rooms need regular maintenance

Rooms

Check rooms availability

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Map

Hotel Description

Overview
Mercure Raphael Hotel Wien enjoys a quiet and central location in the heart of Vienna. Features a spa area, sauna and a fitness center. Wi-Fi internet access is available throughout the property.

Location
Situated close to Mariahilferstrasse, with a variety of restaurants nearby, the hotel is an ideal base for culture and shopping city break. Attractions such as the Hofburg Imperial Palace, State Opera House and Schönbrunn Palace are easily accessible. Also a musical visit to the Raimund Theater, which is located directly opposite the hotel, will be at ease for the hotel guests.

Rooms
All 78 elegant and spacious guest rooms are decorated in a contemporary style. Free of charge WIFI as well as tea and coffee-making facilities are in addition to the classic facilities of a 4-star hotel.

Food & Drink
The onsite hip and unusual restaurant serves on-trend food in a cool ambiance. The bar delights its guests with drinks and snacks and sophisticated background music.

Hotel Details

Food & Drink
Hotel bar Restaurant Breakfast room
Cleaning Services
Laundry service Daily housekeeping Ironing facilities
Pool & SPA
Spa and wellness centre Massage
Business Facilities
Conference room Business services Concierge facilities
Front Desk Services
24 hour reception English-speaking staff
Room Facilities
Hairdryer Bathroom with shower Cable TV Room safe Bathroom with bathtub Minibar Make-up mirror Radio Internet access Air conditioning Telephone No-smoking room Private bathroom TV
Miscellaneous
Free daily newspapers Babysitter
Property Theme
Non-smoking property
Hotel Facilities
Private car parking WiFi in lobby Elevator No-smoking rooms Smoke detectors Air conditioning in public areas Multilingual staff Pets allowed Room service Fitness centre Hotel safe Children's beds/cots Car rental Express check-out Health and beauty center Washing machine Internet access in hotel Meeting rooms Connecting rooms Lounge area Porterage Luggage storage services Car parking (chargeable) Balcony/Terrace
Cancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please check the room conditions when selecting your room above.
Hotel accepted credit cards

Reviews

Summary of 1,929 verified reviews.

  • Location "Close to city center", "Close to several metro stations", "Close to train station"
  • Comfort "Excelent beds"
  • WiFi "Excellent wi-fi", "Broken WiFi"
  • Service "Friendly staff"
5.2 Room "Really old hair dryer" 4.6 Cleanliness 4.4 Breakfast 3.5 Amenities 2.4 Food 0 Bar and Beverages
Comfortable beds
Bathroom could be optimized "There was no hot water" Rooms could be cleaner Rooms need regular maintenance "TV didn't work"
  • Location "Close to city center", "Close to several metro stations", "Close to train station"
  • WiFi "Excellent wi-fi", "Broken WiFi"
  • Service "Friendly staff"
  • Room "Really old hair dryer"
4.4 Cleanliness 3.8 Breakfast 3.6 Amenities 2.4 Food 0 Bar and Beverages
Friendly atmosphere Near city centre
Bar could improve Dining experience could be nicer
  • Location "Close to city center", "Close to several metro stations", "Close to train station"
  • Comfort "Excelent beds"
  • WiFi "Excellent wi-fi"
  • Service "Friendly staff"
5.8 Room "Really old hair dryer" 5.1 Cleanliness "Clean bath tube", "Clean baby cot" 4 Breakfast 3.6 Amenities 2.1 Food
Spacious bathroom Great shopping Spacious rooms
Shower can be a problem
  • Location "Close to city center", "Close to several metro stations", "Close to train station"
  • Service "Helpful staff"
  • Room "There was no hot water", "Really old hair dryer"
  • Cleanliness
5.6 Vibe 4.8 Breakfast 3 Amenities 2.2 Food
AC needs updating Parking is rare Service should be more professional Furniture needs more attention "A little bit old furniture"

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