Hôtel Mercure Strasbourg Palais des Congres

20 Place de Bordeaux 67000, Strasbourg Show map

Overall guest ratings

Good 7.8

based on 1,421 reviews
Top amenities
Outdoor pool 24 hour reception WiFi in room Air conditioning
Good to know
Affordable parking Accessible parking Near city centre AC needs updating

Rooms

Check rooms availability

Please choose your check-in and check-out dates in the form below to see available rooms.

Map

Hotel Description

Location
This hotel is located in the heart of Strasbourg directly opposite the congress centre and within 1 km of the city centre where guests will discover a diverse selection of shopping and entertainment venues. Various EU institutions are to be found within a 5-minute walk of the hotel and links to the public transport network are to be found just 200 m away. The transfer to Strasbourg airport, which lies 17 km away, takes roughly 30 minutes.
Facilities
The hotel features 170 accommodation units. Guests of the hotel are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. The upper floors can be reached by lift. Amenities include a safe and currency exchange facilities. Internet access (for a fee) and wireless internet access (no extra charge) are available in the public areas. Gastronomic options offered by the hotel include a restaurant and a bar. Shopping facilities are available. A newspaper stand is also among the amenities at the hotel. Guests arriving in their own vehicles can park in the car park for a fee. Additional services include room service and a laundry. In addition, a conference room and a business centre are also available.
Rooms
The hotel offers non-smoking rooms. All rooms feature air conditioning, central heating and a bathroom. Bathrooms with wheelchair access can also be booked. Each accommodation unit features a double bed or a king-size bed. A safe and a minibar also feature. The accommodation units offer a range of amenities, including tea and coffee making equipment. Internet access, a telephone, a TV, a radio and wireless internet access are provided as standard. Some of the rooms are wheelchair-accessible. In each of the bathrooms, guests will find a shower, a bathtub and a hairdryer.
Sports/Entertainment
The hotel offers an indoor pool. Active guests have various leisure options to choose from, including a gym, a sauna, a steam bath and a hammam.
Meals
Various meals and board options are bookable. Guests can choose from breakfast, lunch, dinner and B & B.
Payment
All major credit cards, including American Express, VISA, Diners Club, JCB and MasterCard, are accepted for payment.

Hotel Details

Food & Drink
Hotel bar Restaurant Breakfast room
Cleaning Services
Laundry service Dry cleaning service Ironing facilities
Pool & SPA
Outdoor pool Sauna Steam room Swimming pool
Business Facilities
Conference room Audiovisual conference equipment Business services Concierge facilities
Front Desk Services
24 hour reception
Room Facilities
Hairdryer Bathroom with shower Cable TV WiFi in room Coffee/tea maker Iron with ironing board Bathroom with bathtub Minibar Bathrobes Radio Internet access Air conditioning Telephone Fax connection No-smoking room Private bathroom Turkish bath TV Trousers press
Miscellaneous
Free daily newspapers Babysitter
Hotel Facilities
Private car parking WiFi in lobby Elevator No-smoking rooms Smoke detectors Air conditioning in public areas Safety deposit boxes at reception Multilingual staff Pets allowed Room service Fitness centre Hotel safe Wheelchair access Children's beds/cots Indoor pool Express check-out Health and beauty center Currency exchange Washing machine Internet access in hotel Meeting rooms Connecting rooms Lounge area Coach parking Porterage Luggage storage services Car parking (chargeable) Central heating
Cancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please check the room conditions when selecting your room above.
Hotel accepted credit cards

Reviews

Summary of 1,421 verified reviews.

  • Location "Plenty of car parking", "Close to transport links", "Excellent location"
  • Service "Staff was very friendly and helpfull", "Reception staff is great and helpful"
  • Comfort "Large double beds", "Spacious rooms"
  • WiFi
6.1 Room "Aircondition was not working", "Dirty carpet with wall" 5.7 Value for money 5.2 Breakfast "Price of the buffet breakfast was too high", "Nice breakfast" 4.5 Amenities 2.7 Vibe "The hotel itself looks very old", "Old bathrooms"
Affordable parking Accessible parking Near city centre
AC needs updating "Aircondition was not working", "A/C didn't work"
  • Location "Plenty of car parking", "Close to transport links", "Excellent location"
  • Service "Staff was very friendly and helpfull", "Reception staff is great and helpful"
  • WiFi "Good internet"
  • Comfort "Clean but very low water pressure", "Aircondition was not working", "Nice bedding"
6.1 Cleanliness "Clean but very low water pressure", "Dirty carpet with wall", "Room was clean and comfortable" 5.7 Value for money "Price of the buffet breakfast was too high" 5.6 Room "Aircondition was not working", "A/C didn't work" 5.1 Amenities "Entrance and ground floor are nice" 5 Breakfast "Price of the buffet breakfast was too high", "Excellent breakfast" 2.6 Vibe "The hotel itself looks very old", "Old bathrooms"
Wonderful sightseeing Good accessibility by car Great view
Shower can be a problem
  • Location "Plenty of car parking", "Close to transport links", "Excellent location"
  • Service "Staff was very friendly and helpfull", "Reception staff is great and helpful"
  • Comfort "Large double beds", "Spacious rooms"
  • WiFi "Good internet", "Wifi worked well"
6.3 Room "Aircondition was not working", "Dirty carpet with wall" 5.8 Value for money 5.3 Cleanliness "Clean but very low water pressure", "Dirty carpet with wall", "Room was clean and big" 5.2 Breakfast "Price of the buffet breakfast was too high", "Nice breakfast" 4.1 Amenities 3.3 Wellness Area 2.5 Vibe "The hotel itself looks very old", "Old bathrooms"
Atmosphere could be friendlier Furniture needs more attention "Dirty carpet with wall" Hotel buildings could use some improvement Could be quieter
  • Location "Plenty of car parking", "Close to transport links", "Excellent location"
  • Service "Staff was very friendly and helpfull", "Reception staff is great and helpful"
  • Comfort "Clean but very low water pressure", "AC didn't work"
  • Room "Large double beds", "A/C didn't work", "AC didn't work"
5.9 Value for money 5.3 Breakfast "Price of the buffet breakfast was too high" 2.6 Vibe "The hotel itself looks very old", "Old bathrooms"
Rooms in need of an update Hotel could use some updating "The hotel itself looks very old" AC needs updating "Aircondition was not working", "A/C didn't work" Vibe is not too good "The hotel itself looks very old"
  • Location "Plenty of car parking", "Close to transport links", "Excellent location"
  • Service "Staff was very friendly and helpfull", "Reception staff is great and helpful"
  • Comfort "Large double beds", "Spacious rooms"
  • Room "Aircondition was not working", "Dirty carpet with wall"
5.3 Value for money "Price of the buffet breakfast was too high" 4.8 Breakfast "Price of the buffet breakfast was too high"
Professional service Spacious rooms Comfortable beds "Large double beds" Rather comfortable "Large double beds"

Verified reviews by

Verified Reviews