NEW OTANI OSAKA

1 4 1 SHIROMI CHUO KU 540 8578, Osaka Show map

Overall guest ratings

Excellent 8.6

based on 3,535 reviews
Good to know
Professional service Friendly service Great shopping Hotel could use some updating

Rooms

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Map

Hotel Details

Food & Drink
Hotel bar Café/bistro Restaurant
Pool & SPA
Sauna
Business Facilities
Audiovisual conference equipment
Miscellaneous
Babysitter
Hotel Facilities
Elevator Safety deposit boxes at reception Car rental
Cancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please check the room conditions when selecting your room above.
Hotel accepted credit cards

Reviews

Summary of 3,535 verified reviews.

  • WiFi
  • Service "Exceptional/courteous staff", "FANTASTIC staff service", "Room service great"
  • Comfort "Pillows were very comfortable", "Spacious bathroom"
  • Location "Close to Osaka City", "Close subway station", "Superb location"
8.2 Room "Amazing castle view", "Excellent view from my room" 7.6 Breakfast "Delicious breakfast", "Great breakfast", "Good breakfast" 7.3 Food 6 Amenities 5.4 Value for money 4.3 Wellness Area "Gym not look so great"
Professional service "English speaking staffs" Friendly service "Exceptional/courteous staff" Great shopping
Hotel could use some updating
  • WiFi
  • Cleanliness "Rooms were clean", "Clean, wonderful hotel", "Room is clean and comfortable"
  • Comfort "Pillows were very comfortable", "Spacious bathroom"
  • Service "Exceptional/courteous staff", "FANTASTIC staff service", "Room service great"
8.4 Location "Close to Osaka City", "Close subway station", "Superb location" 8.3 Room "Amazing castle view", "Excellent view from my room" 7.1 Food 6.7 Breakfast "Good breakfast" 6.1 Amenities 4.4 Value for money
Good internet service Good restaurants & bars in the area "Many restaurants & shopping nearby"
City centre is hard to reach Food is a bit overpriced
  • Service "Exceptional/courteous staff", "FANTASTIC staff service", "Room service great"
  • Comfort "Pillows were very comfortable", "Spacious bathroom"
  • Room "Amazing castle view", "Excellent view from my room"
  • Location "Close to Osaka City", "Close subway station", "Superb location"
7.5 Vibe 7.3 Breakfast "Delicious breakfast", "Great breakfast", "Good breakfast" 7.1 Food 5.8 Amenities 4.9 Value for money
Great desserts & fruits Stylish Hotel Clean hotel facilities "Clean, wonderful hotel" Pleasant entrance area
  • Location "Close to Osaka City", "Close subway station", "Superb location"
  • Service "Exceptional/courteous staff", "FANTASTIC staff service", "Room service great"
  • Comfort "Pillows were very comfortable", "Spacious bathroom"
  • Room "Amazing castle view", "Excellent view from my room"
7.9 Breakfast "Delicious breakfast", "Great breakfast", "Good breakfast" 6.9 Food 5.9 Amenities 5.7 Value for money
Great reception Delicious food Clean rooms "Room is clean and comfortable", "Room is quite clean and quiet" Comfortable beds "Pillows were very comfortable"
  • Service "Exceptional/courteous staff", "FANTASTIC staff service", "Room service great"
  • Cleanliness "Rooms were clean", "Clean, wonderful hotel", "Room is clean and comfortable"
  • Comfort "Pillows were very comfortable", "Spacious bathroom"
  • Room "Amazing castle view", "Excellent view from my room"
8.1 Location "Close to Osaka City", "Close subway station", "Superb location" 7.2 Breakfast "Delicious breakfast", "Great breakfast", "Good breakfast" 6.8 Vibe 5.9 Value for money 5.8 Amenities
Professional service "English speaking staffs" Train station is close "The closest JR station" Friendly service "Exceptional/courteous staff" Good accessibility by car

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Verified Reviews