Hyatt Regency Tokyo

2-7-2 Nishi-shinjuku Shinjuku-ku 160-0023, Tokyo Show map

Overall guest ratings

Excellent 8.7

based on 4,055 reviews
Top amenities
Outdoor pool Spa and wellness centre 24 hour reception Air conditioning
Good to know
Good shuttle service Good accessibility by car Professional service Hotel could use some updating

Rooms

Check rooms availability

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Map

Hotel Description

Location
This city hotel enjoys a location convenient for Shinjuku station, which links to the Tokyo subway and offers services to Hakone, a popular hot-spring mountain resort. Shinjuku central park is about 1 km from the accommodation, whilst Tokyo International Forum is 10 km away. Narita International Airport is some 65 km from the hotel.
Facilities
The establishment comprises a total of 744 accommodation units. A lobby and a reception are available to guests. Lift access is provided to the upper floors. Services such as a cloakroom, a safe and currency exchange facilities make for a comfortable stay. Internet access and wireless internet access are available in the public areas. Gastronomic options include a restaurant, a cafe and a bar. Guests can visit the supermarket to purchase daily necessities. Shopping facilities are available. A garden is among the features contributing to a pleasant stay. A newspaper stand is also among the amenities at the establishment. Guests travelling in their own vehicles can make use of the available parking spaces. Additional services include a 24-hour security service, a babysitting service, a childcare service, car hire, a transfer service, room service, a laundry and a hairdressing salon. A bicycle hire service gives guests the opportunity to explore the surrounding area independently.
Rooms
All accommodation units feature air conditioning and a bathroom. A safe and a minibar also feature. An ironing set is also available to guests. Each accommodation unit offers internet access, a telephone, a TV and a radio. Guests receive a daily newspaper. Each of the bathrooms features a shower, a hairdryer and bathrobes.
Sports/Entertainment
A refreshing dip in the indoor or outdoor pool can be pleasantly cooling on hot days. Sun loungers on the sun terrace offer an inviting place to relax. A hot tub provides an opportunity for relaxation. There is also a poolside snack bar. Golf, a gym, a spa, a sauna, a beauty salon, massage treatments and hydrotherapy are among the leisure options available. Guests are entertained with live music in a friendly atmosphere. Copyright GIATA 2004 - 2015. Multilingual, powered by www.giata.com for client no. 124199
Meals
The establishment offers the following bookable meals and board options breakfast, lunch and dinner.
Payment
The following credit cards are accepted at the establishment VISA and MasterCard.

Hotel Details

Food & Drink
Hotel bar Café/bistro Restaurant Pool bar
Cleaning Services
Laundry service Dry cleaning service Ironing facilities
Pool & SPA
Outdoor pool Sauna Spa and wellness centre Jacuzzi Swimming pool Massage
Business Facilities
Conference room Audiovisual conference equipment Business services Concierge facilities
Activities
Sightseeing tours
Front Desk Services
24 hour reception
Room Facilities
Hairdryer Bathroom with shower Cable TV Coffee/tea maker Fridge Minibar Bathrobes Radio Air conditioning Telephone No-smoking room Private bathroom TV Trousers press Bathroom with shower and bathtub
Miscellaneous
Babysitter
Hotel Facilities
Private car parking WiFi in lobby Elevator Air conditioning in public areas Safety deposit boxes at reception Multilingual staff Pets allowed Room service Fitness centre Hotel safe Wheelchair access Children's beds/cots Car rental Indoor pool Express check-out Health and beauty center Currency exchange Gift shop Washing machine Bicycle rental Internet access in hotel Meeting rooms Connecting rooms Lounge area Coach parking Porterage Car parking (chargeable) WiFi (chargeable) Medical services Bicycle storage Central heating Shuttle services Hair salon
Cancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please check the room conditions when selecting your room above.
Hotel accepted credit cards

Reviews

Summary of 4,055 verified reviews.

  • Service "Fantastic hotel staff", "Staff was excellent and service oriented", "Shuttle bus service was excellent"
  • Location "Close to Shinjuku train station", "Close enough to Shinjuku Station", "Very wonderful location"
  • Room "Room was fantastic", "Beds were excellent"
  • WiFi
7.8 Breakfast "Great buffet breakfast", "Lovely breakfast" 7.3 Value for money "Free shuttle bus to Shinjuku station" 6 Vibe 4.1 Bar and Beverages 3.1 Wellness Area "Hot tub is tiny"
Good shuttle service "Shuttle bus service was excellent", "Free shuttle bus to Shinjuku station" Good accessibility by car Professional service "Staff was excellent and service oriented", "Reception staff was generally English speaking and helpful"
Hotel could use some updating "Old floor carpet"
  • Service "Fantastic hotel staff", "Staff was excellent and service oriented", "Shuttle bus service was excellent"
  • Location "Close to Shinjuku train station", "Close enough to Shinjuku Station", "Very wonderful location"
  • Room "Room was fantastic", "Beds were excellent"
  • WiFi
7.7 Breakfast "Great buffet breakfast", "Lovely breakfast" 7.7 Value for money "Free shuttle bus to Shinjuku station" 5.7 Vibe "Little old building" 3.8 Bar and Beverages 3 Wellness Area "Hot tub is tiny"
Near city centre
Food is a bit overpriced "The restaurants were too expensive" Furniture needs more attention "Old floor carpet" Fitness area can be optimized
  • Location "Close to Shinjuku train station", "Close enough to Shinjuku Station", "Very wonderful location"
  • Service "Fantastic hotel staff", "Staff was excellent and service oriented", "Shuttle bus service was excellent"
  • Room "Room was fantastic", "Beds were excellent"
  • Amenities "Extremely small business centre"
7.8 Breakfast "Great buffet breakfast", "Lovely breakfast" 6.8 Value for money "Free hotel shuttle to Shinjuku station" 5.8 Vibe "Modern furnishings", "Little old building" 4.4 WiFi
Beautiful architecture Stylish Hotel "Rooms were roomy and well appointed" Wonderful sightseeing
Rooms need regular maintenance "Pillows are thin and flimsy"
  • Location "Close to Shinjuku train station", "Close enough to Shinjuku Station", "Very wonderful location"
  • Service "Fantastic hotel staff", "Staff was excellent and service oriented", "Shuttle bus service was excellent"
  • Cleanliness "Rooms were very comfortable and clean", "Beautiful and impeccably clean hotel", "Room was spotless"
  • Room "Room was fantastic", "Beds were excellent"
7.4 Breakfast "Great buffet breakfast", "Lovely breakfast" 6.7 Value for money "Free hotel shuttle to Shinjuku station" 6 Pool "Swimming pool area was great" 5.8 Vibe "Modern furnishings", "Little old building" 4.5 WiFi 3.3 Wellness Area "Hot tub is tiny"
Train station is close "A few minutes walk to shinjuku train station", "Close to central train station" Great reception
Wellness & sports facilities could be improved "Hot tub is tiny" Wifi quality could be improved
  • Service "Fantastic hotel staff", "Staff was excellent and service oriented", "Shuttle bus service was excellent"
  • Location "Close to Shinjuku train station", "Close enough to Shinjuku Station", "Very wonderful location"
  • Room "Room was fantastic", "Beds were excellent"
  • Amenities "Extremely small business centre", "Little old building"
8 Breakfast "Great buffet breakfast", "Lovely breakfast" 5.5 Vibe "Modern furnishings" 4.6 WiFi
Good accessibility by car Friendly atmosphere Great location "Close to Shinjuku train station", "Close enough to Shinjuku Station" Spacious rooms "Rooms were roomy and well appointed", "Quiet & good sized rooms", "Comfortable and spacious room"

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