KEIO PLAZA HOTEL TOKYO LIF

2 2 1 NISHI SHINJUKU SHINJUKU 160 8330, Tokyo Show map

Overall guest ratings

Excellent 8.8

based on 8,715 reviews
Top amenities
Private car parking
Good to know
Good accessibility by car Great shopping Close to public transport Professional service

Rooms

Check rooms availability

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Map

Hotel Details

Food & Drink
Hotel bar Café/bistro Restaurant
Business Facilities
Audiovisual conference equipment
Miscellaneous
Babysitter
Hotel Facilities
Private car parking Elevator Safety deposit boxes at reception Fitness centre Car rental
Cancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please check the room conditions when selecting your room above.
Hotel accepted credit cards

Reviews

Summary of 8,715 verified reviews.

  • Location "Close to Shinjuku train station", "Location is superb"
  • Service "Staff was wonderful and helpful", "Porter Service Exceptional", "Concierge staff excellent"
  • Room "View from the room is exceptional", "Room view was fantastic", "Terrific room size"
  • WiFi "TV and wi-fi worked well"
7.4 Breakfast "Excellent buffet breakfast", "Hotel breakfast is also excellent", "The breakfast buffet is amazing" 6.2 Vibe
Good accessibility by car Great shopping "Yet close to transport and shops", "Close to all shopping areas and train station" Close to public transport "Close to the Shinjuku station", "Fairly close to shinjuku station", "Close to Shinjuku Station" Professional service "Staff were very accomodating and understanding", "Help desk was so patient and helpful"
  • Location "Close to Shinjuku train station", "Location is superb"
  • Service "Staff was wonderful and helpful", "Porter Service Exceptional", "Concierge staff excellent"
  • Room "Too old carpet in room"
  • WiFi "TV and wi-fi worked well", "Good wifi connection"
8.7 Food "Amazing food selections", "Very reasonably priced food" 7.7 Breakfast "Excellent buffet breakfast", "Hotel breakfast is also excellent", "The breakfast buffet is amazing" 5.7 Vibe "Hotel lobby are quite old" 4.3 Wellness Area "Lack of Gym facilities"
Near city centre
Elevator in need of updating Fitness area can be optimized Bathroom needs cleaning
  • Location "Close to Shinjuku train station", "Location is superb"
  • Service "Staff was wonderful and helpful", "Porter Service Exceptional", "Concierge staff excellent"
  • Room "View from the room is exceptional", "Room view was fantastic", "Terrific room size"
  • WiFi "TV and wi-fi worked well"
9 Bar and Beverages 6.8 Breakfast "Breakfast was a delight", "Breakfast at the hotel restaurant was a little expensive" 6.1 Value for money 5.7 Vibe "Hotel lobby are quite old"
Great desserts & fruits Great concierge service "Concierge staff excellent" Wonderful housekeeping Free internet "Free Wifi in room"
  • Location "Close to Shinjuku train station", "Location is superb"
  • Service "Staff was wonderful and helpful", "Porter Service Exceptional", "Concierge staff excellent"
  • Room "View from the room is exceptional", "Room view was fantastic", "Terrific room size"
  • WiFi "TV and wi-fi worked well", "Poor WiFi signal", "Free high speed wifi"
8.6 Food "Amazing food selections", "Very reasonably priced food" 7.7 Breakfast "Excellent buffet breakfast", "Hotel breakfast is also excellent", "The breakfast buffet is amazing" 7 Vibe "High class feel of the hotel"
Pleasant entrance area "Lobby and room were impeccably clean" Friendly atmosphere "Great entertainment and restaurants" Good restaurants & bars in the area "Bars and shops nearby", "Near red light district" Luxurious Hotel
  • Location "Close to Shinjuku train station", "Location is superb"
  • Service "Staff was wonderful and helpful", "Porter Service Exceptional", "Concierge staff excellent"
  • Room "View from the room is exceptional", "Room view was fantastic", "Terrific room size"
  • WiFi "TV and wi-fi worked well", "Free high speed wifi"
8.8 Food "Amazing food selections", "Very reasonably priced food" 7.3 Breakfast "Excellent buffet breakfast", "Hotel breakfast is also excellent", "The breakfast buffet is amazing" 6.2 Vibe "High class feel of the hotel", "Hotel lobby are quite old"
Stylish Hotel
AC needs updating "No ventilation system" Wifi quality could be improved Rooms need regular maintenance

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