SUNROUTE PLAZA SHINJUKU

2 3 1 YOYOGI SHIBUYA KU 1510053, Tokyo Show map

Overall guest ratings

Good 8.4

based on 8,821 reviews
Top amenities
Private car parking
Good to know
Close to public transport Friendly service Professional service Clean rooms

Rooms

Check rooms availability

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Map

Hotel Details

Food & Drink
Café/bistro Restaurant
Business Facilities
Audiovisual conference equipment
Hotel Facilities
Private car parking Elevator Safety deposit boxes at reception Health and beauty center
Cancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please check the room conditions when selecting your room above.
Hotel accepted credit cards

Reviews

Summary of 8,821 verified reviews.

  • Location "Hotel location is superb", "Shinjuku station is fantastic", "Location exceeded my expectations"
  • Service "Honest room cleaner", "Staff were fantastic", "Front desk staff are excellent and spoke very good English"
  • Amenities "Facilities are both excellent, and worthy", "Beautiful entrance hall"
  • WiFi "Speedy internet surfing", "Superb wifi connection"
8.7 Food "No lack of restaurants / cafe", "Restaurant buffet was great" 6.7 Breakfast "Excellent buffet breakfast" 5.1 Room "Excellent accomodation and position", "AC works great", "Bed room was tiny" 3.4 Comfort "Standard room we had was tiny", "Pillows were hard and awful", "Bathroom was also tiny" 3.4 Wellness Area "There was no fitness equipment", "No gym facility"
Close to public transport "Easy to reach shinjuku station", "Easy walk from Shinjuku station", "Close to the Shinjuku station" Friendly service "Staff were efficient and attentive", "Attentive staff service", "Hotel staff are very helpful and accommodating" Professional service "Honest room cleaner", "Staff were efficient and attentive", "Front desk staff are excellent and spoke very good English" Clean rooms "Hotel rooms are clean and comfortable", "Clean and cosy room", "Room was clean and spacious"
  • Location "Hotel location is superb", "Shinjuku station is fantastic", "Location exceeded my expectations"
  • Service "Honest room cleaner", "Staff were fantastic", "Front desk staff are excellent and spoke very good English"
  • WiFi "Speedy internet surfing", "Superb wifi connection"
  • Room "Standard room we had was tiny", "Toilet had a strong urine smell", "Pillows were hard and awful"
8.8 Food "No lack of restaurants / cafe", "Restaurant buffet was great" 6.7 Value for money 6.7 Bar and Beverages 6.7 Breakfast "Without the buffet breakfast" 3.5 Wellness Area "There was no fitness equipment", "No gym facility" 2.8 Comfort "Standard room we had was tiny", "Pillows were hard and awful", "Bathroom was also tiny"
Great dining experience "Nice friendly servers at restaurant"
Food is a bit overpriced Rooms in need of an update Not the best view
  • Location "Hotel location is superb", "Shinjuku station is fantastic", "Location exceeded my expectations"
  • Service "Honest room cleaner", "Staff were fantastic", "Front desk staff are excellent and spoke very good English"
  • WiFi "Speedy internet surfing", "Superb wifi connection"
  • Room "Standard room we had was tiny", "Toilet had a strong urine smell", "Pillows were hard and awful"
8.7 Food "No lack of restaurants / cafe", "Restaurant buffet was great" 6.5 Breakfast "Excellent buffet breakfast" 6.4 Value for money "UNBEATABLE value" 2.9 Wellness Area "There was no fitness equipment", "No gym facility" 2.6 Comfort "Standard room we had was tiny", "Pillows were hard and awful", "Bathroom was also tiny"
Luxurious Hotel Wonderful sightseeing "Close to main attractions" Near city centre "Convenience store, coffee shop, post office across the street" Good access to airport "Near bus station to airport"
  • Location "Hotel location is superb", "Shinjuku station is fantastic", "Location exceeded my expectations"
  • Cleanliness "Hotel rooms are clean and comfortable"
  • Service "Honest room cleaner", "Staff were fantastic", "Front desk staff are excellent and spoke very good English"
  • WiFi "Speedy internet surfing", "Superb wifi connection"
6.6 Value for money 6.4 Breakfast "Without the buffet breakfast" 6.3 Room "Excellent accomodation and position", "AC works great", "Bed room was tiny" 3.8 Wellness Area "There was no fitness equipment", "No gym facility"
Great concierge service "Concierge was so very helpful" Stylish Hotel Great shower
Booking process should be better organized
  • Location "Hotel location is superb", "Shinjuku station is fantastic", "Location exceeded my expectations"
  • Service "Honest room cleaner", "Staff were fantastic", "Front desk staff are excellent and spoke very good English"
  • Cleanliness "Hotel rooms are clean and comfortable"
  • Amenities "Facilities are both excellent, and worthy", "Beautiful entrance hall"
8.8 Food "No lack of restaurants / cafe", "Restaurant buffet was great" 6.7 Breakfast "Excellent buffet breakfast" 5.6 Room "Excellent accomodation and position", "AC works great", "Bed room was tiny" 3.7 Comfort "Standard room we had was tiny", "Pillows were hard and awful", "Bathroom was also tiny"
Clean hotel facilities "Nice clean and modern hotel", "Tidy, clean and modern hotel" Train station is close "Close to Shinjuku train station", "Next to Train station and several large malls", "Close to train and subway stations" Great amenities "Facilities are both excellent, and worthy", "Beautiful entrance hall" Nice building "Facilities are both excellent, and worthy", "Beautiful entrance hall", "Good working condition"

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