Shangri-La Hotel Kuala Lumpur

Jalan Sultan Ismail 11 50250, Kuala Lumpur Show map

Overall guest ratings

Excellent 9

based on 4,295 reviews
Top amenities
Outdoor pool Spa and wellness centre 24 hour reception Air conditioning
Good to know
Friendly service Wonderful sightseeing Friendly atmosphere Professional service

Rooms

Check rooms availability

Please choose your check-in and check-out dates in the form below to see available rooms.

Map

Hotel Description

Overview
Nestled in the heart of Kuala Lumpur, the property is just a 5-minute walk to KL Tower and Petronas Twin Towers. Shangri-La Hotel Kuala Lumpur boasts 579 spacious and comfortable rooms, an outdoor swimming pool, gym and fitness center, meeting rooms and Wi-Fi internet access throughout the property.

Location
Conveniently located in the Golden Triangle district, the hotel is close to some of the city's main attractions. The Kuala Lumpur International Airport is 65 km away, metro and train stations are also within easy reach.

Rooms
Each room at the Shangri-La Hotel Kuala Lumpur features modern décor and facilities such as air conditioning, telephone, television, mini bar, coffee and tea maker, safe and a private bathroom with hairdryer.

Food & Drinks
The hotel boasts 5 on restaurant serving a variety of Japanese, Chinese, international and vegetarian cuisines. Guests can enjoy a refreshing drink at the hotel's bar.

Hotel Details

Food & Drink
Hotel bar Café/bistro Restaurant
Cleaning Services
Laundry service Dry cleaning service Ironing facilities
Pool & SPA
Outdoor pool Sauna Spa and wellness centre Swimming pool
Business Facilities
Audiovisual conference equipment Classic concierge service Business services
Front Desk Services
24 hour reception
Room Facilities
Hairdryer Bathroom with shower Desk Cable TV TV remote control Satellite TV Coffee/tea maker Room safe Minibar Bathrobes Radio Seating area Air conditioning Telephone TV with international news channel TV
Miscellaneous
Babysitter
Property Theme
Business hotel City hotel
Hotel Facilities
Private car parking WiFi in lobby Elevator No-smoking rooms Smoke detectors Fire alarm Entrances video surveillance Air conditioning in public areas Safety deposit boxes at reception Sprinkler system Security guards Room service Fitness centre Garden terrace Hotel safe Wheelchair access Children's beds/cots Express check-out Health and beauty center Gift shop Washing machine Internet access in hotel Meeting rooms Lounge area Porterage Tennis court Balcony/Terrace TV Lounge Hair salon
Cancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please check the room conditions when selecting your room above.
Hotel accepted credit cards

Reviews

Summary of 4,295 verified reviews.

  • Service "Excellent personalised service", "Loved room service", "Check-in to the room was flawless"
  • Location "Close to monorail and KLCC Suria shopping mall", "Close to both the Petronas Towers", "Amazing location"
  • Amenities "Lobby smells divine", "Garden excellent", "Excellent conference facilities"
  • Cleanliness "Spa facility clean"
9.3 Wellness Area "Excellent health suite", "Spa facility clean", "Gym is awesome" 8.5 Breakfast "Wonderful buffet breakfast", "Breathtaking breakfast buffet", "Excellent breakfast variety" 7.6 Food "Breakfast and dinner amazing" 7.3 Room "Rooms are clean and well appointed", "Well appointed modern bathroom" 7.2 Comfort "Excellent bed" 7 Vibe "Lobby smells divine", "Amazing interior design" 6.6 Value for money "Most exciting and worthwhile experience" 6.5 WiFi "Good internet speed" 5.6 Pool "Pool area is clean and comfortable"
Friendly service "Cleaning staff very attentive", "Staff is attentive" Wonderful sightseeing "Close to both the Petronas Towers", "Good view of twin towers" Friendly atmosphere Professional service
  • Location "Close to monorail and KLCC Suria shopping mall", "Close to both the Petronas Towers", "Amazing location"
  • Service "Excellent personalised service", "Loved room service", "Check-in to the room was flawless"
  • Amenities "Lobby smells divine", "Garden excellent", "Excellent conference facilities"
  • Room "Rooms are clean and well appointed", "Well appointed modern bathroom"
9.4 Wellness Area "Excellent health suite", "Spa facility clean", "Gym is awesome" 8.2 Breakfast "Wonderful buffet breakfast", "Breathtaking breakfast buffet", "Excellent breakfast variety" 6.8 WiFi "Good internet speed" 6.1 Value for money "Most exciting and worthwhile experience" 5.6 Pool
Beautiful architecture
High priced breakfast Food is a bit overpriced AC needs updating "AC Wasn't working"
  • Service "Excellent personalised service", "Loved room service", "Check-in to the room was flawless"
  • Location "Close to monorail and KLCC Suria shopping mall", "Close to both the Petronas Towers", "Amazing location"
  • Cleanliness "Spa facility clean"
  • Amenities "Lobby smells divine", "Garden excellent", "Excellent conference facilities"
9.1 Wellness Area "Excellent health suite", "Spa facility clean", "Gym is awesome" 8.4 Breakfast "Wonderful buffet breakfast", "Breathtaking breakfast buffet", "Excellent breakfast variety" 7.1 Vibe "Lobby smells divine", "Amazing interior design" 7.1 Room "Rooms are clean and well appointed", "Well appointed modern bathroom" 6.6 Comfort "AC Wasn't working" 6.4 WiFi "Good internet speed" 6.3 Value for money 5.4 Pool "Pool area is clean and comfortable"
Wonderful housekeeping "Cleaning staff very attentive" Great desserts & fruits Clean hotel facilities Stylish Hotel
  • Location "Close to monorail and KLCC Suria shopping mall", "Close to both the Petronas Towers", "Amazing location"
  • Service "Excellent personalised service", "Loved room service", "Check-in to the room was flawless"
  • Amenities "Lobby smells divine", "Garden excellent", "Excellent conference facilities"
  • Room "Rooms are clean and well appointed", "Well appointed modern bathroom"
9.1 Wellness Area "Excellent health suite", "Spa facility clean", "Gym is awesome" 8.4 Breakfast "Wonderful buffet breakfast", "Breathtaking breakfast buffet", "Excellent breakfast variety" 7.2 Food "Breakfast and dinner amazing" 6.5 Value for money 6.1 WiFi "Good internet speed", "Good Wi-Fi"
Room service is perfect "Fantastic room service", "Room service excellent" Clean
Dining experience could be nicer Furniture needs more attention
  • Location "Close to monorail and KLCC Suria shopping mall", "Close to both the Petronas Towers", "Amazing location"
  • Service "Excellent personalised service", "Loved room service", "Check-in to the room was flawless"
  • Amenities "Lobby smells divine", "Garden excellent", "Excellent conference facilities"
  • Room "Rooms are clean and well appointed", "Well appointed modern bathroom"
9.4 Wellness Area "Excellent health suite", "Spa facility clean", "Gym is awesome" 8.8 Breakfast "Wonderful buffet breakfast", "Breathtaking breakfast buffet", "Excellent breakfast variety" 7.9 Food "Breakfast and dinner amazing" 6.5 WiFi "Good internet speed", "Good Wi-Fi" 6.3 Value for money "Most exciting and worthwhile experience" 5.2 Pool "Pool area is clean and comfortable"
Good accessibility by car Good fitness area "Great weight machines", "Great gym facility", "Great fitness gym" Luxurious Hotel Great location "Close to monorail and KLCC Suria shopping mall", "Close to both the Petronas Towers"

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Verified Reviews