The Big Sleep Hotel Cardiff by Compass Hospitality

Bute Terrace CF10 2FE, Cardiff Show map

Overall guest ratings

Fair 7

based on 4,179 reviews
Top amenities
24 hour reception WiFi in room Private car parking WiFi in lobby
Good to know
Spacious rooms Rooms could be cleaner Bathroom needs cleaning Rooms need regular maintenance

Rooms

Check rooms availability

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Map

Hotel Description

Overview
The two star Citrus Hotel Cardiff by Compass Hospitality is situated in the city center of Cardiff, opposite the Motorpoint Arena. The hotel offers 81 rooms, including disabled access options.
The hotel features 24 hours reception, lobby bar, ironing and laundry services, car parking and internet access.

Location
Centrally located in Cardiff, the Citrus Hotel Cardiff by Compass Hospitality provides easy access to local tourist attractions and businesses. The Café Quarter is within walking distance from this property.

Rooms
The hotel's 81 bedrooms feature Wi-Fi internet access, flat screen TV, telephone, tea and coffee making facilities, hairdryer. Disabled access rooms are available as well as cots on request.

Food & Drink
Guest can enjoy continental breakfast each morning. The on-site Lobby Bar provides light snacks and refreshments.

Hotel Details

Food & Drink
Hotel bar
Cleaning Services
Laundry service Ironing facilities
Business Facilities
Conference room
Front Desk Services
24 hour reception English-speaking staff
Room Facilities
Hairdryer Bathroom with shower TV remote control Satellite TV WiFi in room Coffee/tea maker Bathroom with bathtub Telephone TV
Property Theme
Business hotel City hotel
Hotel Facilities
Private car parking WiFi in lobby Elevator No-smoking rooms Smoke detectors Fire alarm Entrances video surveillance Air conditioning in public areas Pets allowed Room service Hotel safe Wheelchair access Children's beds/cots Express check-out Washing machine Internet access in hotel Meeting rooms Lounge area Porterage Dining room
Cancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please check the room conditions when selecting your room above.
Hotel accepted credit cards

Reviews

Summary of 4,179 verified reviews.

  • Location "Excellent position", "Location was fantastic", "Parking was excellent"
  • Service "Staff were fantastic", "Lady on reception was warm and welcoming", "Reception staff excellent"
  • Comfort "Spacious family room"
  • WiFi "Paying for wifi", "Wifi wouldnt work"
5.3 Breakfast "Poor quality buffet breakfast" 3.9 Food 3.8 Room "Bedroom carpets yuck", "Dirty bed sheets" 3.1 Cleanliness "Dirty bed sheets", "Filthy hallways" 2.8 Amenities 2.3 Vibe "Horrible atmosphere", "Filthy hallways"
Spacious rooms "Spacious family room"
Rooms could be cleaner "Dirty bed sheets" Bathroom needs cleaning "Stained bathroom floor", "Very dirty room and bathroom" Rooms need regular maintenance
  • Location "Excellent position", "Location was fantastic", "Parking was excellent"
  • Service "Staff were fantastic", "Lady on reception was warm and welcoming", "Reception staff excellent"
  • Comfort "Spacious family room"
  • WiFi "Paying for wifi", "Wifi wouldnt work"
4.9 Breakfast "Poor quality buffet breakfast", "Terrible breakfast" 3.9 Food 3.4 Room "Bedroom carpets yuck", "Dirty bed sheets" 2.7 Cleanliness "Dirty bed sheets", "Filthy hallways" 2.4 Amenities 1.9 Vibe "Horrible atmosphere", "Filthy hallways"
Wonderful sightseeing "Close to Cardiff Castle", "Close to all attractions" Good accessibility by car
Elevator in need of updating Hotel is fairly plain
  • Location "Excellent position", "Location was fantastic", "Parking was excellent"
  • Service "Staff were fantastic", "Lady on reception was warm and welcoming", "Reception staff excellent"
  • Comfort "Spacious family room"
  • Room "Bedroom carpets yuck", "Dirty bed sheets"
6.7 Value for money 5.4 Breakfast "Poor quality buffet breakfast" 3.7 WiFi "Paying for wifi", "Wifi wouldnt work" 3.1 Cleanliness "Dirty bed sheets", "Filthy hallways" 2.8 Amenities 2.1 Vibe "Horrible atmosphere", "Filthy hallways"
Entrance area is not particularly attractive "Dirty entrance lobby" TV needs to be updated "TV didn't work", "TV was tiny" Atmosphere could be friendlier Facilities in need of refurbishment "Old office building"
  • Location "Excellent position", "Location was fantastic", "Parking was excellent"
  • Service "Staff were fantastic", "Lady on reception was warm and welcoming", "Reception staff excellent"
  • WiFi "Paying for wifi", "Wifi wouldnt work"
  • Room "Bedroom carpets yuck", "Dirty bed sheets"
7.1 Value for money "Excellent vfm" 5.6 Breakfast "Poor quality buffet breakfast" 4.2 Food 2.9 Cleanliness "Dirty bed sheets", "Filthy hallways" 2.8 Amenities 2.1 Vibe "Horrible atmosphere", "Filthy hallways"
Spacious bathroom Great shopping Train station is close "Close to train station"
Food could be better
  • Location "Excellent position", "Location was fantastic", "Parking was excellent"
  • Service "Staff were fantastic", "Lady on reception was warm and welcoming", "Reception staff excellent"
  • Comfort "Great nights sleep"
  • Room "Bedroom carpets yuck", "Dirty bed sheets"
2.9 Cleanliness "Dirty bed sheets", "Filthy hallways"
Could use a good cleaning "Dirty bed sheets" Rooms could be cleaner "Dirty bed sheets" Rooms need regular maintenance Hotel buildings could use some improvement

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