Old Swan Hotel

Swan Road, Harrogate Show map

Overall guest ratings

Good 7.7

based on 1,392 reviews
Top amenities
24 hour reception WiFi in lobby Pets allowed Wheelchair access
Good to know
Accessible parking Beds need improvement Hotel could use some updating Rooms need regular maintenance

Rooms

Check rooms availability

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Map

Hotel Description

Property Location
With a stay at The Old Swan Hotel Harrogate, you'll be centrally located in Harrogate, steps from Mercer Art Gallery and minutes from Royal Hall. This 4-star hotel is within close proximity of Royal Pump Room Museum and Turkish Baths and Health Spa.

Rooms
The property boasts 136 individually decorated guestrooms, each equipped with Wireless Internet access, satellite programming and a private bathrooms with shower/tub combinations and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Rec, Spa, Premium Amenities
Take in the views from a terrace and a garden and make use of amenities such as wireless Internet access. Additional amenities include wedding services and tour/ticket assistance.

Dining
Guests can choose to dine at one of the hotel's 2 restaurants or relax and enjoy a refreshing drink at the bar/lounge. English breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Harrogate This hotel has 17367 square feet (1614 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Hotel Details

Food & Drink
Hotel bar Restaurant
Cleaning Services
Daily housekeeping Dry cleaning service Ironing facilities
Business Facilities
Conference room Business services Concierge facilities
Activities
Sightseeing tours
Front Desk Services
24 hour reception
Room Facilities
Hairdryer Bathroom with shower Cable TV Coffee/tea maker Radio Telephone Private bathroom TV Trousers press
Miscellaneous
Garden/park Babysitter
Property Theme
Non-smoking property
Hotel Facilities
WiFi in lobby Elevator Multilingual staff Pets allowed Room service Hotel safe Wheelchair access Children's beds/cots Car rental Express check-out Currency exchange Gift shop Wedding services Washing machine Internet access in hotel Meeting rooms Lounge area Coach parking Porterage Luggage storage services Car parking (chargeable) Medical services Balcony/Terrace
Cancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please check the room conditions when selecting your room above.

Reviews

Summary of 1,392 verified reviews.

  • Location "Car parking excellent", "Position of hotel excellent", "Excellent surroundings"
  • Service "Inattentive breakfast staff", "Insufficient bar staff"
  • Amenities
  • Comfort
6.4 Vibe "Tired old building" 6.2 Food "No possibility of evening meal" 5.4 Breakfast 5 Cleanliness 5 WiFi "Paying for wifi" 4.8 Value for money "Terrible value for money" 4.4 Room 4.1 Bar and Beverages "Could not find bar staff"
Accessible parking "Car parking excellent"
Beds need improvement Hotel could use some updating Rooms need regular maintenance
  • Location "Car parking excellent", "Position of hotel excellent", "Excellent surroundings"
  • Service "Excellent standard of service", "Inattentive breakfast staff"
  • Amenities
  • WiFi "Paying for wifi", "Good wifi"
6.5 Vibe 6 Food 5.1 Cleanliness 4.9 Value for money "Terrible value for money" 4.8 Breakfast 4.7 Comfort 4.3 Bar and Beverages "Could not find bar staff" 4.3 Room
Near city centre "Close to the town centre" Affordable parking Great desserts & fruits Great shopping
  • Location "Car parking excellent", "Position of hotel excellent", "Excellent surroundings"
  • Service "Inattentive breakfast staff", "Lovely bar staff"
  • Amenities "Tired old building"
  • Comfort
6.1 Food 5.7 Breakfast "Freshly cooked breakfast" 5.7 Vibe 4.8 Cleanliness 4.6 WiFi "Paying for wifi" 4.5 Room 4.3 Value for money "Terrible value for money" 3.9 Bar and Beverages "Could not find bar staff"
Stylish Hotel
High priced breakfast Bathroom could be bigger Hotel could use some updating
  • Location "Car parking excellent", "Position of hotel excellent", "Excellent surroundings"
  • Service "Staff were helpful and friendly", "Inattentive breakfast staff", "Insufficient bar staff"
  • Amenities "Tired old building"
  • Comfort
6.8 Vibe 6.2 Food "Excellent evening dinner" 5.3 Breakfast "Freshly cooked breakfast" 4.9 Cleanliness 4.8 Value for money "Terrible value for money" 4 Room
Great location "Car parking excellent", "Position of hotel excellent", "Excellent surroundings" Accessible parking "Car parking excellent" Friendly service "Friendly bar staff", "Welcoming reception staff"
Room needs to be redecorated

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