Mercure Swansea

Phoenix Way SA7 9EG, Swansea Show map

Overall guest ratings

Good 7.6

based on 864 reviews
Top amenities
24 hour reception WiFi in room Private car parking WiFi in lobby
Good to know
Friendly service Comfortable beds Rooms need regular maintenance Bathroom could be optimized

Rooms

Check rooms availability

Please choose your check-in and check-out dates in the form below to see available rooms.

Map

Hotel Description

Overview
The Mercure Swansea is set in landscaped grounds, 6 km from the city center. The rooms of the hotel are spacious and can offer a relaxing atmosphere. Guests can wind down in the Feel Good Health Club, relax in the indoor heated pool or work out in the fitness center. The 9 meeting rooms welcome up to 100 people. The hotel offers internet access and car parking possibilities for guests.

Location
Swansea Castle and Marina are both within 4.8 km of the hotel and the nearest airport is located 66 km away.

Rooms
The property offers modern rooms equipped with modern amenities such as air coffee/tea maker, cots on request, mini bar, hairdryer, television, telephone and Wi-Fi.

Food & Drinks
Guests can start the day at the Brasserie restaurant with a breakfast and also they can relax with a refreshing drink at the bar in the evening.

Hotel Details

Food & Drink
Hotel bar Vegetarian food available Restaurant
Cleaning Services
Laundry service Ironing facilities
Pool & SPA
Sauna Swimming pool
Business Facilities
Conference room Audiovisual conference equipment Concierge facilities
Front Desk Services
24 hour reception English-speaking staff
Room Facilities
Hairdryer Bathroom with shower Desk TV remote control WiFi in room Coffee/tea maker Iron with ironing board Bathroom with bathtub Full-Length mirror Radio Seating area Telephone TV with international news channel TV
Miscellaneous
Garden/park
Property Theme
Business hotel City hotel
Hotel Facilities
Private car parking WiFi in lobby No-smoking rooms Smoke detectors Fire alarm Entrances video surveillance Safety deposit boxes at reception Sprinkler system Multilingual staff Pets allowed Room service Fitness centre Family rooms Wheelchair access Children's beds/cots Indoor pool Express check-out Store/mini supermarket Washing machine Internet access in hotel Porterage TV Lounge
Cancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please check the room conditions when selecting your room above.
Hotel accepted credit cards

Reviews

Summary of 864 verified reviews.

  • WiFi "Free wi-fi zone"
  • Location "Close to town centre", "Excellent parking"
  • Service "Staff were excellent", "Welcoming staff", "Obliging reception staff"
  • Room "There was no hot water"
7.4 Breakfast "Breakfast was excellent", "Excellent breakfasts", "Great breakfast buffet" 4.7 Vibe "Dated feel to the place", "Fitness equipment dated" 4.6 Value for money 4.4 Bar and Beverages 4.2 Pool "Swimming pool and gym facilities were closed" 3.7 Amenities 2.9 Wellness Area "Leisure facilities were small", "Fitness equipment dated", "Swimming pool and gym facilities were closed"
Friendly service "Friendly restaurant staff", "Obliging reception staff" Comfortable beds "Great nights sleep", "Really good night sleep", "Good night's sleep"
Rooms need regular maintenance Bathroom could be optimized "There was no hot water"
  • Service "Staff were excellent", "Welcoming staff", "Obliging reception staff"
  • Location "Close to town centre", "Excellent parking"
  • Comfort "Great nights sleep", "Lovely big comfy bed"
  • Room
7.5 Breakfast "Breakfast was excellent", "Excellent breakfasts", "Great breakfast buffet" 4.7 Pool "Swimming pool and gym facilities were closed" 4.6 Value for money 4.5 Vibe "Dated feel to the place", "Fitness equipment dated" 4.4 Bar and Beverages 3.3 Amenities 3 Wellness Area "Leisure facilities were small", "Fitness equipment dated", "Swimming pool and gym facilities were closed"
Clean hotel facilities
Architecture not so nice Elevator in need of updating Wellness & sports facilities could be improved "Leisure facilities were small", "Swimming pool and gym facilities were closed"
  • Location "Close to town centre", "Excellent parking"
  • Service "Staff were excellent", "Welcoming staff", "Obliging reception staff"
  • Comfort "Great nights sleep", "Lovely big comfy bed"
  • Room
6.9 Breakfast "Excellent breakfasts", "Great breakfast buffet" 5 Vibe "Fitness equipment dated" 4.7 Value for money 3.5 Amenities
Tasty breakfast "Breakfast was excellent", "Excellent breakfasts", "Great breakfast buffet"
Furniture needs more attention "Not working Room furniture" Hotel could use some updating Rooms need regular maintenance
  • Location "Close to town centre", "Excellent parking"
  • Service "Staff were excellent", "Welcoming staff", "Obliging reception staff"
  • Comfort
  • Room
7.5 Breakfast "Breakfast was excellent", "Excellent breakfasts", "Great breakfast buffet" 5 Vibe "Dated feel to the place", "Fitness equipment dated" 4.7 Value for money 4.5 Bar and Beverages 4.1 Pool "Swimming pool and gym facilities were closed" 3.5 Amenities
Accessible parking
Pool should be renewed "Swimming pool and gym facilities were closed" Bar could improve Bathroom could be optimized "There was no hot water"
  • Service "Staff were excellent", "Welcoming staff", "Obliging reception staff"
  • Cleanliness "Rooms were clean and well kept", "Room was lovely and clean"
  • Room
6.6 Food 4.8 Value for money
Fantastic service "Staff were excellent", "Obliging reception staff" Friendly service "Friendly restaurant staff", "Obliging reception staff"
Food is a bit overpriced Value for money could be better

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