CITIZENM NEW YORK TIMES SQUARE

218 WEST 50TH 10019, New York Show map

Overall guest ratings

Excellent 9.1

based on 7,883 reviews
Top amenities
24 hour reception WiFi in lobby
Good to know
Modern Hotel Stylish Hotel Comfortable beds Rooms could be larger

Rooms

Check rooms availability

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Map

Hotel Details

Food & Drink
Hotel bar Café/bistro
Front Desk Services
24 hour reception
Room Facilities
Hairdryer Bathroom with shower Desk Cable TV Temperature controls Fridge Room safe
Hotel Facilities
WiFi in lobby Elevator Multilingual staff Fitness centre Pets not allowed Express check-out
Cancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please check the room conditions when selecting your room above.
Hotel accepted credit cards

Reviews

Summary of 7,883 verified reviews.

  • Location "Location is fabulous", "Excellent location to Broadway shows", "Location and decor are top notch"
  • Amenities "Fantastic roof terrace", "Loved the lobby area"
  • Service "Effortless checkin and checkout", "Wonderfully kind and patient staff", "Staff was wonderful and incredibly friendly"
  • WiFi "Great free internet", "We loved the tablet in the room and mood lighting", "Excellent wifi coverage"
9.7 Vibe "Very modern and fantastic atmosphere", "Loved the lobby area", "We loved the tablet in the room and mood lighting" 9.2 Bar and Beverages "Rooftop bar is amazing", "Great bar staff", "View from the roof bar was amazing" 8.5 Cleanliness "Facility was clean and modern", "Decor is modern and neat", "Rooms are immaculate and modern" 6.9 Breakfast "Perfect for breakfast and lunch" 6.5 Room "Toilet is tiny", "Broken climate control" 4.9 Comfort "Washroom is tiny", "Toilet is tiny", "Broken climate control"
Modern Hotel "Facility was clean and modern", "Very modern chic decor in lobby" Stylish Hotel "Location and decor are top notch" Comfortable beds "Fantastic nights sleep", "Amazing night sleep"
Rooms could be larger "Tiny room size"
  • Location "Location is fabulous", "Excellent location to Broadway shows", "Location and decor are top notch"
  • Amenities "Fantastic roof terrace", "Loved the lobby area"
  • WiFi "Great free internet", "We loved the tablet in the room and mood lighting", "Excellent wifi coverage"
  • Service "Effortless checkin and checkout", "Wonderfully kind and patient staff", "Staff was wonderful and incredibly friendly"
9.6 Vibe "Very modern and fantastic atmosphere", "Loved the lobby area", "We loved the tablet in the room and mood lighting" 9.3 Bar and Beverages "Rooftop bar is amazing", "Great bar staff", "View from the roof bar was amazing" 6.2 Breakfast "Perfect for breakfast and lunch", "Excellent breakfast buffet", "Breakfast was expensive" 6.2 Room "Toilet is tiny", "Broken climate control" 6 Food 5.1 Value for money "Great free internet" 4.7 Comfort "Washroom is tiny", "Toilet is tiny", "Broken climate control"
Good accessibility by car Nice balcony Good snacks Good bar service "Bar staff were very helpful", "Great bar staff"
  • Location "Location is fabulous", "Excellent location to Broadway shows", "Location and decor are top notch"
  • WiFi "Great free internet", "We loved the tablet in the room and mood lighting", "Excellent wifi coverage"
  • Amenities "Fantastic roof terrace", "Loved the lobby area"
  • Service "Effortless checkin and checkout", "Wonderfully kind and patient staff", "Staff was wonderful and incredibly friendly"
9.7 Vibe "Very modern and fantastic atmosphere", "Loved the lobby area", "We loved the tablet in the room and mood lighting" 8.8 Bar and Beverages "Rooftop bar is amazing", "Great bar staff", "View from the roof bar was amazing" 7.1 Breakfast "Perfect for breakfast and lunch", "Breakfast was delicious as well as healthy", "Breakfast in the lobby was great" 6.4 Room "Toilet is tiny", "Broken climate control" 5.8 Food 5.3 Comfort "Excellent bedding", "The smallest hotel rooms", "Washroom is tiny"
Well-suited elevator Good fitness area Free internet "Great free internet"
Room service could have been improved
  • Location "Location is fabulous", "Excellent location to Broadway shows", "Location and decor are top notch"
  • Amenities "Fantastic roof terrace", "Loved the lobby area"
  • WiFi "Great free internet", "We loved the tablet in the room and mood lighting", "Excellent wifi coverage"
  • Service "Effortless checkin and checkout", "Wonderfully kind and patient staff", "Staff was wonderful and incredibly friendly"
9.8 Vibe "Very modern and fantastic atmosphere", "Loved the lobby area", "We loved the tablet in the room and mood lighting" 9.1 Bar and Beverages "Rooftop bar is amazing", "Great bar staff", "View from the roof bar was amazing" 7 Breakfast "Perfect for breakfast and lunch", "Breakfast option was a bit pricey", "Not much breakfast options" 6.1 Room "Toilet is tiny", "Broken climate control" 4.9 Value for money 4.6 Comfort "Washroom is tiny", "Toilet is tiny", "Broken climate control"
Great desserts & fruits Great shopping "Close to shopping and restaurants" Near city centre Clean hotel facilities "Facility was clean and modern", "Decor is modern and neat"
  • Location "Location is fabulous", "Excellent location to Broadway shows", "Location and decor are top notch"
  • Amenities "Fantastic roof terrace", "Loved the lobby area"
  • Service "Effortless checkin and checkout", "Wonderfully kind and patient staff", "Staff was wonderful and incredibly friendly"
  • Room "Toilet is tiny", "Broken climate control"
9.7 Vibe "Very modern and fantastic atmosphere", "Loved the lobby area", "We loved the tablet in the room and mood lighting" 9.3 Bar and Beverages "Rooftop bar is amazing", "Great bar staff", "View from the roof bar was amazing" 4.6 Comfort "Washroom is tiny", "Toilet is tiny", "Broken climate control"
Awesome terrace "Fantastic roof terrace", "Great rooftop bar with rooftop" Professional service "Effortless checkin and checkout", "Wonderfully kind and patient staff" Stylish Hotel "Location and decor are top notch" Nice building "Fantastic roof terrace", "Loved the lobby area"

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Verified Reviews