Mercure Hanoi la Gare

94 Ly Thuong Kiet Street Hoan Kiem District 10000, Hanoi Show map

Overall guest ratings

Good 8.3

based on 457 reviews
Top amenities
24 hour reception WiFi in room Air conditioning Private car parking
Good to know
Friendly service Train station is close Professional service Rooms could be larger

Rooms

Check rooms availability

Please choose your check-in and check-out dates in the form below to see available rooms.

Map

Hotel Description

Location
The hotel is located within easy walking distance of both the ancient Old Quarter and the city's business district. The property is also within strolling distances of Hanoi's main tourist attractions. It is 2 minutes to the Hanoi Central Railway Station and 40 minutes to Noi Bai International Airport by car or taxi.
Facilities
The establishment comprises a total of 102 accommodation units. A lift provides guests with easy access to the upper floors. Services such as a cloakroom, a safe and currency exchange facilities make for a comfortable stay. Internet access (for a fee) and wireless internet access (for a fee) are available in the public areas. Gastronomic options include a restaurant, a cafe and a bar. Guests arriving in their own vehicles can park in the car park. Additional services include a babysitting service, car hire, medical assistance, a transfer service, room service, a laundry and a hairdressing salon. Active guests can make use of the bicycle hire service to explore the surrounding area.
Rooms
All accommodation units feature air conditioning and a bathroom. Bathrooms with wheelchair access can also be booked. The carpeted accommodation units feature a double bed or a king-size bed. A safe and a minibar also feature. Tea and coffee making equipment is included as standard. Internet access, a telephone, a TV, a radio and wireless internet access are provided for guests' convenience. Wheelchair-accessible rooms are also bookable. In the bathrooms, guests will find a shower and a hairdryer.
Sports/Entertainment
Active guests have various leisure options to choose from, including cycling/mountain biking, tennis, golf, a gym and a beauty salon. Copyright GIATA 2004 - 2015. Multilingual, powered by www.giata.com for client no. 124199
Meals
The establishment offers a wide range of bookable meals and board options, including breakfast, lunch, dinner and B & B.
Payment
The following credit cards are accepted at the establishment American Express, VISA, Diners Club, JCB and MasterCard.

Hotel Details

Food & Drink
Hotel bar Restaurant Breakfast room
Cleaning Services
Laundry service Daily housekeeping Dry cleaning service Ironing facilities
Business Facilities
Conference room Audiovisual conference equipment Classic concierge service Business services Concierge facilities
Activities
Sightseeing tours Golf-course
Front Desk Services
24 hour reception
Room Facilities
Hairdryer Bathroom with shower Cable TV Satellite TV WiFi in room Coffee/tea maker Fridge Room safe Minibar Make-up mirror Bathrobes Radio Internet access Microwave oven Kitchenette Air conditioning Telephone Fax connection No-smoking room Private bathroom TV Trousers press DVD Player
Miscellaneous
Garden/park Free daily newspapers Babysitter ATM/banking
Property Theme
Business hotel
Hotel Facilities
Private car parking WiFi in lobby Elevator No-smoking rooms Smoke detectors Air conditioning in public areas Security guards Multilingual staff Pets allowed Room service Fitness centre Family rooms Hotel safe Wheelchair access Children's beds/cots Car rental Express check-out Health and beauty center Currency exchange Gift shop Wedding services Washing machine Bicycle rental Internet access in hotel Meeting rooms Connecting rooms Lounge area Coach parking Porterage Luggage storage services Car parking (chargeable) Tennis court Valet parking Medical services Balcony/Terrace Shuttle services Hair salon
Cancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please check the room conditions when selecting your room above.
Hotel accepted credit cards

Reviews

Summary of 457 verified reviews.

  • Cleanliness
  • Service "Excellent staff"
  • Location "Close to some good restaurants"
  • WiFi "Reasonable wifi speed"
9.1 Food 6.5 Breakfast "Delicious breakfast", "Excellent breakfast" 5.5 Amenities "Lobby is not big or gorgeous" 4.1 Room "Thin water flow" 1.7 Comfort "Room is small"
Friendly service "Staff are very friendly and helpful", "Staff was incredibly kind and helpful" Train station is close Professional service
Rooms could be larger
  • Cleanliness
  • Service "Excellent staff"
  • Location "Close to some good restaurants"
  • WiFi "Reasonable wifi speed"
9.2 Food 6.2 Breakfast "Delicious breakfast", "Excellent breakfast" 5.6 Amenities "Lobby is not big or gorgeous" 4.9 Room "Thin water flow" 1.8 Comfort "Room is small"
Good internet service Clean rooms Clean
Rooms could be larger
  • Service "Excellent staff"
  • Location "Close to some good restaurants"
  • Amenities "Lobby is not big or gorgeous"
  • Room "Thin water flow"
9 Food 6.6 Breakfast "Delicious breakfast", "Excellent breakfast" 2 Comfort "Room is small"
Friendly service "Staff are very friendly and helpful", "Staff was incredibly kind and helpful" Fantastic service "Excellent staff"
Rooms could be larger More comfort would be nice
  • Cleanliness
  • Service "Excellent staff"
  • Location "Close to some good restaurants"
  • Room "Thin water flow"
9.2 Food 6.5 Value for money "Reasonable wifi speed" 6.4 Breakfast "Delicious breakfast", "Excellent breakfast" 2.2 Comfort "Room is small"
Train station is close Great location "Close to some good restaurants" Friendly service "Staff are very friendly and helpful", "Staff was incredibly kind and helpful" Fantastic service "Excellent staff"

Verified reviews by

Verified Reviews