Sheraton Hanoi Hotel


Overall guest ratings

Good 8.5

based on 555 reviews
Top amenities
Outdoor pool Spa and wellness centre 24 hour reception Air conditioning
Good to know
Great view Pleasant entrance area Wifi quality could be improved City centre is hard to reach


Check rooms availability

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Hotel Description

The location of this hotel is just a few minutes from the centre of the city. There are many places of interest near the hotel, due to its strategic location. Noi Bai International Airport is approximately 30 km away.
The establishment comprises a total of 299 accommodation units. Guests can reach the upper floors quickly and comfortably using the lift. Services such as a safe and currency exchange facilities make for a comfortable stay. Internet access and wireless internet access are available in the public areas. Gastronomic options include a restaurant, a dining area, a breakfast room, a cafe, a bar and a pub. Shopping facilities are available. A garden is among the features contributing to a pleasant stay. Guests travelling in their own vehicles can make use of the available parking spaces. Additional services include medical assistance, room service, a laundry and a hairdressing salon. In addition, a conference room and a business centre are also available.
The establishment offers family rooms and non-smoking rooms. All accommodation units feature air conditioning and a bathroom. Bathrooms with wheelchair access can also be booked. Most rooms additionally feature a terrace. The carpeted accommodation units feature a double bed or a king-size bed. A safe and a minibar also feature. Tea and coffee making equipment is included as standard. An ironing set is also available to guests. Each accommodation unit offers internet access, a telephone, a TV, a radio and a stereo system. Wheelchair-accessible accommodation units are also bookable. Each of the bathrooms features a shower, a bathtub and a hairdryer.
The establishment offers an outdoor pool and a children's pool. Sun loungers provide a great place to sunbathe. A hot tub provides an opportunity for relaxation. The poolside bar serves a selection of refreshing drinks. Leisure options at the establishment also include tennis, a gym, gymnastics, a spa, a sauna, a steam bath and massage treatments. The establishment offers an entertainment programme for adults.
The establishment offers a wide range of bookable meals and board options, including breakfast, lunch, dinner and B & B. Staff are also happy to prepare special dietary cuisine. Special deals can be enjoyed at the establishment.
All major credit cards, including American Express, VISA, Diners Club, JCB and MasterCard, are accepted for payment.

Hotel Details

Food & Drink
Hotel bar Restaurant Pool bar Breakfast room
Cleaning Services
Daily housekeeping Dry cleaning service Ironing facilities
Pool & SPA
Outdoor pool Sauna Spa and wellness centre Jacuzzi Steam room Swimming pool Massage Children's pool
Business Facilities
Conference room Classic concierge service Business services Concierge facilities
Sightseeing tours
Front Desk Services
24 hour reception
Room Facilities
Hairdryer Bathroom with shower Cable TV Coffee/tea maker Fridge Minibar Bathrobes Radio Air conditioning Telephone No-smoking room Private bathroom TV Trousers press
Garden/park Free daily newspapers Babysitter ATM/banking
Property Theme
Business hotel
Hotel Facilities
Private car parking WiFi in lobby Elevator Air conditioning in public areas Multilingual staff Pets allowed Room service Fitness centre Hotel safe Wheelchair access Children's beds/cots Car rental Indoor pool Express check-out Health and beauty center Currency exchange Gift shop Wedding services Washing machine Internet access in hotel Meeting rooms Connecting rooms Lounge area Coach parking Porterage Luggage storage services Car parking (chargeable) Tennis court WiFi (chargeable) Valet parking Medical services Balcony/Terrace Shuttle services Hair salon Children's play area
Cancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please check the room conditions when selecting your room above.
Hotel accepted credit cards


Summary of 555 verified reviews.

  • Service "Attentive hotel staff", "Excellent staff"
  • Location
  • Room "Great night's sleep"
  • Amenities "Bit old building"
9.2 Wellness Area "Nice gym" 8.6 Breakfast "Wonderful buffet breakfast", "Great breakfast" 6.3 Bar and Beverages 6.3 Vibe "Bit old building" 6.1 Value for money 3.5 WiFi
Great view "Nice lake view", "Good views from room" Pleasant entrance area
Wifi quality could be improved City centre is hard to reach
  • Service "Attentive hotel staff", "Excellent staff"
  • Location
  • Room "Great night's sleep"
  • Amenities "Bit old building"
8.7 Breakfast "Wonderful buffet breakfast", "Great breakfast" 6.4 Value for money 6.1 Vibe "Bit old building" 3.4 WiFi
Great location
Hotel could use some updating WiFi system needs upgrading Relatively high internet cost
  • Service "Attentive hotel staff", "Excellent staff"
  • Room "Great night's sleep"
  • Location
  • Amenities "Bit old building"
8.6 Food "Excellent steak restaurant" 8.6 Breakfast "Wonderful buffet breakfast", "Great breakfast"
Comfortable beds "Great night's sleep" Great view "Nice lake view", "Good views from room" Friendly service "Attentive hotel staff", "Friendly staff service" Great room "Great night's sleep"
  • Service "Attentive hotel staff", "Excellent staff"
  • Amenities "Bit old building"
Tasty breakfast "Great breakfast" Fantastic service "Attentive hotel staff", "Excellent staff"

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