Pan Pacific Hanoi Previously Sofitel Plaza Hanoi

1 Thanh Nien Road Ba Dinh District 10000, Hanoi Show map

Overall guest ratings

Good 8.5

based on 1,027 reviews
Top amenities
Outdoor pool Spa and wellness centre Airport shuttle 24 hour reception
Good to know
Great view Friendly atmosphere Nice building Rooms could be larger

Rooms

Check rooms availability

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Map

Hotel Description

Overview
Pan Pacific Hanoi offers 273 elegantly furnished rooms and suites, which boast breathtaking views of West Lake, Truc Bach Lake and the Red River. The lobby bar provides a relaxing ambience for guests to unwind after a long day. With 12 meeting spaces, including a ballroom that can host up to 450 guests, it provides the ideal venue for corporate meetings and grand banquets. Complete with an indoor pool with natural skylight, well-equipped fitness centre and Spa, Pan Pacific Hanoi offers a refreshing experience in the capital of Vietnam.

Location
Strategically located at the edge of the city centre, the hotel offers an oasis of calm in the bustling city, with the West Lake providing a tranquil setting. Guests may enjoy the proximity to key attractions, such as Tr?n Qu?c Pagoda, Ho Chi Minh Mausoleum Complex and One Pillar Pagoda.

Rooms
Tastefully furnished with elegant interiors and thoughtful amenities, each room and suite is well equipped with air conditioning, mini bar, safe, telephone, hairdryer, satellite TV and Wi-Fi.

Food & Drink
Pacifica features an Asian and international buffet and offers a delectable à-la-carte selection that is meticulously prepared. Ming Restaurant serves a range of exquisite Cantonese cuisine in a modern Oriental setting. Song Hong Bar serves cocktails and delicious tapas.

Hotel Details

Food & Drink
Hotel bar Restaurant Pool bar
Cleaning Services
Laundry service Daily housekeeping Dry cleaning service Ironing facilities
Pool & SPA
Outdoor pool Sauna Spa and wellness centre Jacuzzi Steam room Swimming pool Massage
Transportation
Airport shuttle
Business Facilities
Conference room Classic concierge service Business services Concierge facilities
Activities
Sightseeing tours
Front Desk Services
24 hour reception
Room Facilities
Hairdryer Bathroom with shower Cable TV Satellite TV WiFi in room Coffee/tea maker Fridge Room safe Minibar Bathrobes Radio Internet access Air conditioning Telephone Fax connection No-smoking room Private bathroom TV Trousers press Bathroom with shower and bathtub
Miscellaneous
Garden/park Free daily newspapers Babysitter ATM/banking
Property Theme
Business hotel
Hotel Facilities
Private car parking WiFi in lobby Elevator No-smoking rooms Smoke detectors Air conditioning in public areas Safety deposit boxes at reception Security guards Multilingual staff Pets allowed Room service Fitness centre Hotel safe Wheelchair access Children's beds/cots Car rental Indoor pool Express check-out Health and beauty center Currency exchange Gift shop Wedding services Washing machine Bicycle rental Internet access in hotel Meeting rooms Connecting rooms Lounge area Coach parking Porterage Luggage storage services Car parking (chargeable) Tennis court Medical services Balcony/Terrace Shuttle services Hair salon
Cancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please check the room conditions when selecting your room above.
Hotel accepted credit cards

Reviews

Summary of 1,027 verified reviews.

  • Service "Fantastic staff", "Bell boy very attentive", "Staff exceptionally friendly and helpful"
  • Location "Close enough to some tourist attractions", "Places of interest nearby"
  • WiFi "Wifi worked great"
  • Amenities "Exceptional executive club"
8.8 Bar and Beverages "Roof bar is great", "Great cocktail list" 7.6 Room "Fantastic lake views", "Pillows amazing", "Fabulous bathroom" 7 Breakfast "Breakfast is sensational", "Great breakfast" 5.6 Comfort "Pillows amazing"
Great view "Beautiful views of the river" Friendly atmosphere Nice building
Rooms could be larger
  • Service "Fantastic staff", "Bell boy very attentive", "Staff exceptionally friendly and helpful"
  • Location "Close enough to some tourist attractions", "Places of interest nearby"
  • WiFi "Wifi worked great"
  • Room "Fantastic lake views", "Pillows amazing", "Fabulous bathroom"
8.8 Bar and Beverages "Roof bar is great", "Great cocktail list" 7.3 Breakfast "Breakfast is sensational", "Great breakfast", "Good breakfast buffet" 7.2 Wellness Area "Excellent gymnasium", "The best hot stone massage", "Fitness centre Great" 6.9 Vibe 6.1 Comfort "Pillows amazing"
Pleasant entrance area Bar is awesome "Roof bar is great" Comfortable beds
Rooms could be larger
  • Service "Fantastic staff", "Bell boy very attentive", "Staff exceptionally friendly and helpful"
  • Location "Close enough to some tourist attractions", "Places of interest nearby"
  • Room "Fantastic lake views", "Pillows amazing", "Fabulous bathroom"
  • Comfort "Excellent mattress"
7.3 Vibe 6.9 Breakfast "Breakfast is sensational", "Great breakfast" 6.1 Value for money
Great location "Close enough to some tourist attractions", "Places of interest nearby" Nice building Great amenities Fantastic service "Fantastic staff", "Staff exceptionally friendly and helpful"
  • Location "Close enough to some tourist attractions", "Places of interest nearby"
  • Service "Fantastic staff", "Bell boy very attentive", "Staff exceptionally friendly and helpful"
  • Room "Fantastic lake views", "Pillows amazing", "Fabulous bathroom"
  • Comfort "Excellent mattress"
7.2 Food "Excellent buffet in the restaurant" 6.6 Breakfast "Breakfast is sensational", "Great breakfast" 6.2 Value for money
Clean rooms "Room were clean and tidy" Great view "Beautiful views of the river" Great location "Close enough to some tourist attractions", "Places of interest nearby"
Hotel could use some updating
  • Service "Fantastic staff", "Bell boy very attentive", "Staff exceptionally friendly and helpful"
  • Location "Close enough to some tourist attractions", "Places of interest nearby"
  • Room "Fantastic lake views", "Pillows amazing", "Fabulous bathroom"
  • Comfort
7 Breakfast "Breakfast is sensational", "Great breakfast", "Good breakfast buffet" 6.1 Value for money
Professional service "Staff were incredibly nice and efficient" Fantastic service "Fantastic staff", "Staff exceptionally friendly and helpful" Friendly service "Staff exceptionally friendly and helpful", "Hotel staff were very kind and helpful" Great view "Beautiful views of the river"

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