Somerset West Lake

Thuy Khue Road no 254d 100000, Hanoi Show map

Overall guest ratings

Good 8.1

based on 262 reviews
Top amenities
Outdoor pool Spa and wellness centre 24 hour reception WiFi in room
Good to know
Friendly service Spacious rooms Clean rooms Great view

Rooms

Check rooms availability

Please choose your check-in and check-out dates in the form below to see available rooms.

Map

Hotel Description

Location
The hotel is a 10-minute walk from various shops, restaurants, bars and nightlife, and a 20-minute drive away from Hanoi Train Station. Noi Bai International Airport is roughly 40 minutes by car from the hotel.
Facilities
The apartment hotel comprises a total of 90 rooms. Services and facilities at the hotel include a safe, a restaurant, a dining area, a cafe, a bar, room service and a business centre. Wireless internet access is available to travellers in the public areas. The grounds of the hotel feature a playground and an attractive garden. Those arriving in their own vehicles can leave them in the car park of the accommodation.
Rooms
Each of the rooms is appointed with air conditioning, central heating, a kitchen and a bathroom. A balcony is included as standard in most rooms, offering additional space for relaxation. A safe and a minibar are also available. Additional features include a fridge and a tea/coffee station. Internet access, a telephone and a TV ensure optimal comfort. Amenities in the bathrooms include a shower. A hairdryer can also be found in each of the bathrooms. Special family rooms are available for families with children.
Sports/Entertainment
The apartment hotel offers a selection of sport and leisure opportunities. The hotel features a pool and an outdoor pool. A range of options are available, including tennis and a gym.

Hotel Details

Food & Drink
Hotel bar Café/bistro Restaurant
Cleaning Services
Laundry service Daily housekeeping Dry cleaning service Ironing facilities
Pool & SPA
Outdoor pool Sauna Spa and wellness centre Swimming pool Children's pool
Business Facilities
Conference room Business services Concierge facilities
Front Desk Services
24 hour reception
Room Facilities
Hairdryer Bathroom with shower Cable TV TV remote control Satellite TV WiFi in room Coffee/tea maker Fridge Iron with ironing board Bathroom with bathtub Minibar Bathrobes Radio Microwave oven Kitchenette Air conditioning Telephone TV DVD Player Bathroom with shower and bathtub
Miscellaneous
Garden/park Babysitter ATM/banking
Property Theme
Business hotel City hotel Family-friendly hotel Apartment/suite hotel
Hotel Facilities
Private car parking WiFi in lobby Elevator No-smoking rooms Fire alarm Air conditioning in public areas Sprinkler system Multilingual staff Pets allowed Room service Fitness centre Hotel safe Wheelchair access Children's beds/cots Indoor pool Express check-out Currency exchange Gift shop Washing machine Internet access in hotel Meeting rooms Connecting rooms Lounge area Car parking (chargeable) WiFi (chargeable) Medical services Central heating Balcony/Terrace
Cancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please check the room conditions when selecting your room above.
Hotel accepted credit cards

Reviews

Summary of 262 verified reviews.

  • Service "Helpful staff", "Good staff service"
  • Comfort "Spacious 2 bedroom apartment", "Spacious room"
  • Location
  • Room "Spacious 2 bedroom apartment"
10 Pool 8.4 Value for money "Excellent value for money" 5.4 Vibe 4.7 Food 4.5 Amenities 4 Breakfast
Friendly service Spacious rooms Clean rooms Great view "Beautiful view from balcony"
  • Service "Helpful staff", "Good staff service"
  • Comfort "Spacious 2 bedroom apartment", "Spacious room"
  • Location
  • Cleanliness
8.1 Value for money "Excellent value for money" 7.7 Room "Spacious 2 bedroom apartment" 5.2 Vibe 4.5 Food
Clean rooms Good laundry service Spacious rooms Rather comfortable
  • Service "Helpful staff", "Good staff service"
  • Room "Spacious 2 bedroom apartment"
  • Location
  • Comfort "Spacious 2 bedroom apartment", "Spacious room"
8.6 Value for money "Excellent value for money" 4.5 Breakfast
Great view "Beautiful view from balcony" Friendly service Fantastic service "Good staff service"
Breakfast can be improved
  • Service "Helpful staff", "Good staff service"
  • Room "Spacious 2 bedroom apartment"
  • Location
  • Amenities
Great location Best value for money "Excellent value for money" Fantastic service "Good staff service"
Amenities are not the best
  • Service "Helpful staff", "Good staff service"
  • Comfort "Spacious 2 bedroom apartment", "Spacious room"
  • Room "Spacious 2 bedroom apartment"
Friendly service Great room Rather comfortable Fantastic service "Good staff service"

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Verified Reviews