Sunway Hotel Hanoi

19 Pham Dinh Ho Street , Hanoi Show map

Overall guest ratings

Good 8.5

based on 106 reviews
Top amenities
Spa and wellness centre 24 hour reception Air conditioning Private car parking
Good to know
Great reception Professional service Friendly service Hotel buildings could use some improvement

Rooms

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Map

Hotel Description

The Sunway Hanoi Hotel is a modern and luxurious hotel located in the capital city of Hanoi, close to a number of the most popular sights including the Hanoi Opera House, Vincom Centre, Vietnam Women's Museum and the Vietnamese Revolution Museum. The hotel boasts a range of facilities for guests to enjoy including a well-equipped health spa offering a range of services and treatments for those seeking to relax and unwind fully, plus there is a fitness centre for those seeking to stay active.
Each of the rooms available are nicely decorated in a modern style and come equipped with climate control, opening windows, satellite TV service, air-conditioning, telephone, minibar, tea and coffee making facilities, private bathroom, hairdryer, mirror, desk, ironing set, Wi-Fi connectivity and in-room safe. The hotel boasts a restaurant serving a range of local and international cuisine, plus there is also a cafe and snack bar for light refreshments and a bar where guests can relax with their favourite beverage of an evening.
Additional amenities include Wi-Fi connectivity, a steam room, parking for those arriving by vehicle, a business centre for those on business trips and tour assistance. There is also luggage storage, massage facilities, room service for those seeking a cosy night in and a security guard.
**Official star rating 4**

Location
The Sunway Hanoi Hotel is located in Hanoi's old quarter. The atmospheric, narrow streets of Hanoi's Old Quarter have much to offer travellers, including Red River boat tours and water puppet theatre. Hoan Kiem Lake features its own temple, 8th century Jade Mountain Temple, as well as a small tower, built on an islet to honour the lake's golden tortoise of legend.

Accomodation
Each of the rooms available are nicely decorated in a modern style and come equipped with climate control, opening windows, satellite TV service, air-conditioning, telephone, minibar, tea and coffee making facilities, private bathroom, hairdryer, mirror, desk, ironing set, Wi-Fi connectivity and in-room safe. Certain amenities may be payable locally.

Eating and Drinking
There is a restaurant, a cafe, a snack bar and a bar where guests can enjoy a real range of local and international cuisine.

Swimming Pools
There is a full-service spa for those seeking to relax and unwind fully.

Hotel Details

Food & Drink
Hotel bar Vegetarian food available Diabetic food available Restaurant
Cleaning Services
Laundry service Shoe polish service Daily housekeeping Dry cleaning service Ironing facilities
Pool & SPA
Sauna Spa and wellness centre Steam room Massage
Business Facilities
Conference room Audiovisual conference equipment Business services Concierge facilities
Activities
Sightseeing tours
Front Desk Services
24 hour reception English-speaking staff
Room Facilities
Hairdryer Bathroom with shower Desk Cable TV TV remote control Satellite TV Coffee/tea maker Temperature controls Fridge Room safe Iron with ironing board Minibar Soundproof windows Make-up mirror Full-Length mirror Bathrobes Radio Internet access Kitchenette Separate luggage store Air conditioning Telephone No-smoking room Private bathroom TV Trousers press Bathroom with shower and bathtub
Miscellaneous
Free daily newspapers Babysitter
Property Theme
Business hotel Non-smoking property
Hotel Facilities
Private car parking WiFi in lobby Elevator No-smoking rooms Smoke detectors Fire alarm Air conditioning in public areas Safety deposit boxes at reception Security guards Multilingual staff Pets allowed Room service Fitness centre Family rooms Hotel safe Wheelchair access Children's beds/cots Car rental Express check-out Currency exchange Gift shop Washing machine Internet access in hotel Meeting rooms Connecting rooms Lounge area Porterage Luggage storage services Car parking (chargeable) WiFi (chargeable) Medical services TV Lounge Shuttle services
Cancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please check the room conditions when selecting your room above.
Hotel accepted credit cards

Reviews

Summary of 106 verified reviews.

  • Cleanliness
  • Comfort
  • Room
  • Service "Friendly staff", "Excellent service"
10 Food 9.1 Breakfast "Breakfast offers superb", "Breakfast good" 7.8 Location 6.7 Value for money 1.4 Amenities
Great reception "Friendly Reception staff" Professional service Friendly service "Friendly staff service", "Friendly Reception staff"
Hotel buildings could use some improvement
  • Room
  • Service "Friendly staff", "Excellent service"
  • Location
Great room Great location Fantastic service
  • Service "Friendly staff", "Excellent service"
Fantastic service

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